Service, new construction, repipes — all one workflow .
Plumbing margin is in dispatch speed, parts attachment, and avoiding the callbacks. ContractorFlow handles flat-rate, T&M, and project work in one workflow.
- Dispatch board
- Flat-rate book
- Parts catalog
- Callback tracking
Built for plumbing contractors
Pre-configured catalog & workflow
- Service ticket + rough-in + repipe workflows
- Dispatch board with tech GPS
- Flat-rate price book
- Parts catalog with vendor pricing
- Water heater install workflow
- Drain & sewer line jetting / camera workflow
4.8 / 5 · 247 verified contractor reviews
Capterra · G2 · Software Advice
Trusted by contractors across North America
Where plumbing margin disappears.
Problem
Tech runs out of parts mid-call
Tech drives back to the shop. 90 minutes lost. Customer waits.
How ContractorFlow fixes it
Truck inventory tracking. Reorder thresholds. Centralized parts catalog.
Problem
Same-day dispatch is chaos
CSR juggling phone, whiteboard, group text.
How ContractorFlow fixes it
Dispatch board with techs, skills, GPS, current load.
Problem
Flat-rate pricing inconsistent
Same job, three prices.
How ContractorFlow fixes it
Centrally maintained flat-rate book on every tech's phone.
Problem
Callbacks aren't tracked
Same tech, same fixture, same callback. Invisible.
How ContractorFlow fixes it
Callback frequency by tech, fixture, install date.
Problem
Water heater install margin
Tank cost moved. Disposal fee changed. Margin disappeared.
How ContractorFlow fixes it
Job costing per install. Margin per job visible.
Problem
Parts attachment opportunities missed
Tech could've sold a softener. Didn't.
How ContractorFlow fixes it
Recommendation prompts on common ticket types. Conversion tracked.
Service call → diagnose → quote → fix → bill → paid.
Built for the 60-minute service call and the 5-day repipe — in one platform.
- 1
Call comes in
CSR triages. Customer history visible.
- 2
Dispatch board
Tech assigned. GPS, skills, current load visible.
- 3
Diagnosis on site
Photos, parts identified, scope captured.
- 4
Flat-rate quote
Tech quotes from price book. Customer signs.
- 5
Work performed
Time tracked. Parts pulled from truck.
- 6
Invoice + payment
Invoiced and paid on the truck.
Built-in for plumbing.
Dispatch board
Drag-and-drop, tech GPS, skills, load.
Flat-rate price book
Centrally maintained. Deployed everywhere.
Parts catalog & truck inventory
What's on every truck. Reorder thresholds.
Water heater install workflow
Permit, tank, disposal, hookup, commissioning.
Drain & sewer workflow
Jetting, camera, scope, recommended repair.
Callback tracking
Per tech, fixture, install date.
What plumbing contractors typically see in 90 days.
Aggregated from ContractorFlow plumbing customers. Source: internal benchmark, n=47.
+24%
avg. ticket value
+1.1 calls
per tech per day
−31%
callback rate
+42%
parts attach rate
“We had techs quoting the same water heater install at five different prices. Centralized flat-rate fixed it overnight. Margin jumped two points the first month.”
Things contractors ask before signing up.
Honest answers. No marketing fog. If you have a question that isn\'t here, our team is on chat — staffed by people who\'ve actually run a contracting business, not a script.
Talk to a human
Most contractors get faster answers in a 20-minute live demo than reading a feature list. Pick a time that works.
Book a live demo- Jobber and Housecall Pro are excellent service-CRM products built for residential service trades. ServiceTitan is a heavy enterprise platform for large HVAC, plumbing, and electrical companies. ContractorFlow is a complete operating system built for general contractors, builders, remodelers, and growing trade businesses — including job costing, materials, payroll support, AR, and forward-looking cash flow that the service-CRMs don't handle. You don't need to bolt on QuickBooks for accounting or a separate estimating tool — it's all native.
Try ContractorFlow free for 30 days.
Keep the margin you find.
Most contractors find $8,000 to $25,000 in leaked margin during their first month on the platform — before they ever pay us a dollar. The trial is 30 full days, every feature, no card required.
- No credit card required
- Full setup in under 14 minutes
- Cancel anytime · Export your data
Built by people who\'ve run contracting businesses
Our founding team built and sold a $24M residential remodeling business before writing line one of code. ContractorFlow is the system we wished we had — built for people who actually swing the hammer or write the check.
1,847
contracting businesses
$2.1B
annual revenue managed
4.8/5
contractor rating
SOC 2
Type II certified